94.3% would refer friends and family to us

5 stars Customer since 2018

Great experience... everyone was nice, professional, and answered all my questions . Plus I can see a lot better with my new glasses !

3 stars Customer since 2010

Customer service is no good. I keep getting different prices every time I call to order contact lens. Told me incorrect rebate I could get back for contact lens.

5 stars Customer since 2009

Dr Laubach was very personable, professional and knowledgeable. His staff is great as well! My kids and I enjoy seeing him every year.

5 stars Customer since 2018

We visited the office for a pair of eyeglasses for my son for a specialized pair of lenses and met with Lisa who was fantastic ! Very professional, knowledgeable but at the same time very kind and patient. Thank you Lisa !

5 stars Customer since 2018

Great customer service.

5 stars Customer since 2011

People were courteous & helpful. I was in and out in no time. Options were presented without pressure.

1 stars Customer since 2016

The office manager, who takes care of glasses order, never explained anything to me. She never told me how much certain add-ons will cost, just gave me final price. She never explained about canceling or changing order policy.

Visualeyes Optometry replied:

We are so sorry you felt your expectations were not met during your visit as we strive to go above and beyond for each one of our patients. In the future, we will make sure to let our patient's know of our cancellation and order changing policies ahead of time. Nontheless, we are very happy that we were able to accommodate your request to change your lens order and provide you with the sunglasses that you wanted.

5 stars Customer since 2018

Love Dr. Kim. Super knowledgeable about everything kid!! Hunter is excited about his new glasses.

5 stars Customer since 2018

Dr. Kim is amazing. She makes the appointment fun for the kids. We drive far just to see her.

5 stars Customer since 2016

Visualeyes is very thoughtful and thorough.