99.5% would refer friends and family to us

5 stars Customer since 2006

Another satisfied customer, as always

5 stars Customer since 2017

Vertucci Automotive Associates are very kind, considerate, and friendly. They are extremely knowledgeable about cars, and take all the time that customers need to thoroughly explain what they need to do/what they have done with their car. Extremely accommodating, they always make the time to fit your car into their busy schedule. Most importantly, they are extremely knowledgeable about the cars that have been entrusted with in their care.

5 stars Customer since 2009

Very accommodating and down to earth

5 stars Verified customer

Car works like a charm now. Had issue with transmission. Repairs were made as agreed, and price was fair.

5 stars Customer since 2011

Joe is the best!

5 stars Customer since 2016

Great job. John was extremely professional.

5 stars Customer since 2016

Very good

5 stars Customer since 2017

They are awesome, fast, honest, reliable, affordable. They work on exotic cars and items others are afraid to touch.

5 stars Customer since 2008

I was out running errands and noticed I was in need of an oil change. It was 11:00 and I called Joe to see if I could be fit into his schedule. Joe and his team are always great. I had the oil changed and was in and out in less than an hour. Always great service.

4 stars Customer since 2017

Great service great prices they not trying to break the bank and they take great pride in their work

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M. Salon & Spa

5 stars 1358 reviews

Melissa has been wonderful. No complaints there. My issue is with the points program that began last year. When this program was announced it was with much fanfare. I was disturbed last evening when I was told the 180.00 in services did not qualify for any points, the threshold is 200.00- I understand that you are in business to make a profit and if the point system was too liberal you are entitled to make adjustments. What I don't understand is the lack of communicating that to your customers. As far as I know, I received no emails, mailings, or phone messages announcing this change. That says to me that you are not very proud of the new structure. You then leave it to the poor girl at the front desk to be the messenger. After all is said and done, the total amount spent last night was 242.00 but because this included product and tip, it qualifies for nothing. As far as I am concerned, there is no longer a points program. This is disappointing, but not as disappointing as the way it was communicated to me. My advice is to no longer offer this program, for most of us we will never qualify anyway.
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