98.8% would refer friends and family to us

5 stars Verified customer

Staff is always warm and friendly

5 stars Customer since 2013

Great experience.

1 stars Customer since 2003

A procedure was suppose to be done at 12:30 with a follow up phone call, neither was done. If the procedure could not be done at that time someone should have called me and let me know. I should have had the choice to leave the cat or take it some place else. My cat was in a carrier for over 6 hours - totally unacceptable. I have used VACC for over 40 years and this has never happened before so needless to say I am hoping it never happens again.

5 stars Customer since 2004

Thorough and sensitive.

5 stars Customer since 2008

Appt was on time. Staff very pleasant. Dr was clear with her comments and suggestions. Thank you.

4 stars Verified customer

Beautiful facility. Polite desk people. Knowledgeable doctors and staff. Would have given excellent, but waited 15 minutes beyond appointment time and being the first visit, would have liked a little more direction on process from front desk upon check in.

5 stars Verified customer

Caring, Compassionate, Prompt!

5 stars Customer since 2007

Grady is always given the best care possible. Doctors, technicians, and support staff are all top notch!

5 stars Verified customer

Everyone at VACC is very caring, professional and responsive. We placed our trust in them in treating our dog and we are very happy with that decision.

5 stars Customer since 2007

Dr. Burns is wonderful with our dogs and always provides thoughtful care. The staff is also very helpful and truly gives each "patient" time and attention.

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