91.9% would refer friends and family to us

5 stars Verified customer

Staff was great to deal with. The doctor was excellent in describing and explaining everything from the diagnosis to the actual surgery procedure. He made us feel at ease and relaxed. Everything went well and our pup is getting better every day. The surgeon called after the operation to inform us that all went as expected, and we received a morning update the following 2 days. All in all we couldn't be happier with the outcome. Thank you VEC.

5 stars Customer since 2022

Upon arriving to VEC our dog who was critically sick, was immediately whisked to the back for assessment. They treated her very well and then put into the hands of Dr. Doug Mason, who took the very best care of our dog and gave us daily reports on her condition twice daily, keeping us very well informed. I cannot say enough about the care our little dog received from the wonderful vets and would not hesitate to go back to VEC if the need should ever arise.

4 stars Customer since 2022

I found the care very good and the staff kind and considerate. I was a little concerned about the condition of my pup when she was discharged, very underweight and looked dehydrated. My concerns were addressed at her follow up appointment.

5 stars Customer since 2015

Excellent care Dr Grey is wonderful!

5 stars Verified customer

Front desk staff greeted Me and my cat Phil with a cheerful smile and wonderful tone of voice.

The Intern helping Dr. Mason was very thorough with the exam and asked questions and at the end of the examination went over her notes with me.

Dr. Mason is a fantastic Vet. He explains in detail what seemed to be Phil's issue. When I did not understand something he explained it using an simple example.

5 stars Customer since 2020

Dr Gray in Opthalmology is great. She has helped 3 of my dogs. Highly recommend.

5 stars Customer since 2022

Great staff, very helpful. A long wait but worth it for the peace of mind.

5 stars Customer since 2022

Excellent service; very helpful, thorough explanation of procedure. Procedure seems to have gone well and patient is recovering quickly.

1 stars Verified customer

The admin. To make an appt. with a specialist. Is awful! Her communication skills were very poor. She was incredibly rude. I had no Idea that if I didn’t fill out the form immediately that we would lose the appointment. The second time I spoke with her I filled out the forms immediately but, didn’t hear back from for over 3 weeks. I left repeated messages for her at least 5, she never returned my messages, ultimately I called and spoke with the receptionist.

I would recommend this clinic as I understand from Dr. Richard Klyss that specialist doctors at the clinic are excellent!

5 stars Verified customer

We had to come to the VEC after we noticed our young dog’s eye was bleeding in the morning. Our regular vet didn’t have any availability and recommended we come here. We were seen fairly quickly (esp. for it being a non-emergent case). All staff were very friendly and helpful, and mindful of our dog’s anxiety around having her eyes examined. They provided and calm and patient environment for her to be treated.

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