Good initial response, professional, positive and kind. They took my concerns seriously, but did not push for (potentially) unnecessary testing -- adopting a conservative approach that proved very wise, while still offering reassurance and willingness to take further action (at any time), if I felt it was needed or if anything worsened or changed.
I've had so many positive experiences at VEC over many years. Even when dealing with tough end-of-life or critical care moments with my pets, the veterinarians, specialists and the whole support team have been wonderful to work with without exception.
They have always shown great communication skills and gone above and beyond anything I've experienced elsewhere for my pets -- or in human healthcare -- to keep me updated and answer questions and try everything possible to help an animal in distress or discomfort.
I trust them completely and highly recommend their team. Not only are they highly experienced and top in their field, they are also kind, compassionate, caring individuals who always seem to truly have the animal's best interest at heart.
They are the very best at what they do.