91.9% would refer friends and family to us

5 stars Verified customer

My boxer needed to have his gums cut back due to gingival hyperplasia. I went to the VEC because of their reputation in dentistry. Dr. French and her team did a great job of keeping me informed at all stages of the process and reassuring me about the safety precautions taken throughout. The post-op instructions provided were very clear and my doggo was well on his way to recovery within days!

5 stars Customer since 2014

I really appreciate how calm & willing staff were to take time and explain things, especially given how heavy their workload is with covid protocols and not having people in the clinic. Most importantly, I am grateful for the skill and dedication of Dr. French and all the staff who took such good care of Farley -- and kept me calm as a worried doggie-mamma!

5 stars Customer since 2002

Always top notch and caring.

5 stars Customer since 2022

Dr Doug Mason was wonderful. He demonstrated care and compassion in assessing Jenkins’s issues and in explaining the whole process to me. Even though I couldn’t be with Jenkins, I felt fully involved. I appreciated his expertise in interpreting the tests, his thoroughness, and I value his opinion. I won’t hesitate to recommend VEC or to return. Jenkins was very well served by VEC.

1 stars Verified customer

They tried to scare me and wanted to do extreme test and charge me thousands of dollars all is my cat needed was to have a bowel movement this place is ridiculous dr. Kimball has she played on my emotions thank goodness I did not proceed with all that she wanted to do my cat was back to himself within 3 hours this place is a joke wish I could have put zero stars but it won't let me thanks for scaring me

5 stars Customer since 2021

The best care & followup!

5 stars Customer since 2022

Our maltipoo ended up needing a herniated disc repaired. We took her in and they diagnosed the problem and did surgery the same day, which we weren't expecting but were very pleased because she was in so much pain. The surgery went well and she is healing now. She has early kidney disease and the VEC adjusted the medications accordingly for her. The staff were great on calling us and keeping us updated and allowing us to call for updates as she stayed there a few nights. Dr. Schneider was the surgeon and was great.

5 stars Customer since 2020

We are very happy with our experience. Dr. French is very professional and she really cares about our pets. I think VEC is the best clinic in Toronto.

5 stars Customer since 2022

Even with the current pandemic, take in was fairly quick and everyone we dealt with was patient and kind. They were very thorough in all their questions and kept me in the loop about what was going on.

The specialist took her time to explain all the findings and making sure I understood what was going on and my options. I would highly recommend them for any animal care you need. Fabulous staff!

1 stars Customer since 2022

It Was so easy operation but they took my cat for 5 hour and charged me 600 dollar

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