All the staff at the VMC are caring, welcoming and very knowledgeable. Dr. Rian checked in with me to let me know how Piper was doing and to update me on her progress. Hope was very gentle, caring and informative. She also knew Piper would be scared and overwhelmed in the waiting room so she let us out the back door. Everyone at VMC goes the extra mile. The staff at the front desk is always willing to help and squeeze us iin, even last minute. I recommend them very highly.