Wonderful experience. Friendly, wonderful service from beginning to end. I recently had my 14 year old Golden Retriever groomed and shaved by Terence. My old dog is hot, pants all the time with his normal coat... - I want him to be comfortable in the summertime. Terence did a wonderful job, and took great care of my dog. A shaved golden is not for most, and can easily look patchy/uneven, Terence did it perfect. The checkin/checkout staff were also wonderful - quick, easy process. Everyone has a very caring disposition.