It was a last minute decision to give VMC a shot for a second opinion on my sickly guinea pig. I'd driven by on Saturday and then they came up on an internet search for small animal vets. It was serendipitous I found them. I called Sunday when they opened and they had an opening! From the moment we arrived, it was like night and day compared to our original vet. All the assistants at the front were so warm and happy to meet us. The customer service was really superb--unlike anything I've experienced at a vet (and I've visited some "high end" speciality vets over the years). Dr. Ferguson was so attentive to my concerns and recounting of the previous diagnoses, did a thorough exam on Pepper, and then took her for another consult with the other doctor on duty! I got 2 docs for the price of one plus a subQ, in depth conversation about the symptoms, and clear suggestions for treatment and follow up for just over $100... literally 1/5 the cost of the visit to our previous vet and 500% of the service. I lost Pepper today, but feel confident we did all that we could for a senior piggy who was declining. I'll be bringing my other animals here for their check ups from now on.