95.7% would refer friends and family to us

5 stars Verified customer

Rebecca was awesome as always! I love the weekly mojo specials too!

5 stars Verified customer

Everything was first rate, from the appointment desk (Jennifer), to the excellent masseuse (Westley).

VH Spa for Vitality + Health replied:

Hello Linda,

Thank you for the great review, it was a pleasure to have you as our guest! We are so glad to hear that you enjoyed your visit to the VH Spa and hope that you come back to see us again soon.

Michele F.

Assistant Spa Director

1 stars Verified customer

Booked a massage but was not able to make it due to a mistake in previous commitments. Got charged full amount.

VH Spa for Vitality + Health replied:

Hello Alexander,

Thank you for your feedback. Our 6 pm day prior cancellation policy has been set into place for our providers. It is very challenging to re-book same day services and we want to be sure that same day cancellations do not effect their livelihood. If you have any further questions please feel free to reach out to me directly at 480-421-7776.

Michele F.

Assistant Spa Director

3 stars Verified customer

This is my first time at the spa and I didn’t like that there’s no steam room and I didn’t like that there’s no nail tech because I wanted to get a pedicure I’m asdition to my facial and they told me nobody was available until next week !!! Staff was nice, and accommodating and facilities were clean and well stocked.

VH Spa for Vitality + Health replied:

Hello,

Thank you for taking the time to review your recent experience at the VH Spa. We do appreciate the feedback. As a boutique spa we realize that our setting is a little more intimate, but it is our goal to provide our guests with superior service with amazing providers. We hope to see you again in the future.

Michele F.

Assistant Spa Director

5 stars Verified customer

Top notch spa in every way. Absolutely love the atmosphere, professional staff, and the massage was incredible. Already planning my next visit, thank you all so much!

VH Spa for Vitality + Health replied:

Hello,

Thank yo so much for taking the time to review your recent visit to the VH Spa . We are so glad to hear that you enjoyed your spa day and look forward to seeing you again soon.

Michele F.

Assistant Spa Director

4 stars Verified customer

This was my third time to VH Spa. I really enjoy the atmosphere. The only reason I didn’t give 5 Stars was because this third visit seemed like a bit less attention to detail than other times by the Check in staff. My aesthetician Liz was amazing! She really did a great job of explaining what I can improve on for my skin.

VH Spa for Vitality + Health replied:

Hello Alicia,

We are so trilled to hear that you enjoyed your facial with Liz! I am very sorry to see that your overall experience at VH Spa was lacking the exceptional service that we strive to provide to each of our guests. I would love a chance to speak with you and hear how we can improve. Please contact me directly at 480-421-7776.

Michele F.

Assistant Spa Director

5 stars Verified customer

This is my second time coming back and it was just as great as I remember. I LOVE the fact that I get my own room for a mani/pedi. I will continue to be a return customer just for that. Barri and Ashley were my attendants this time and they were fabulous. Thank you Barri for warming my robe! I didn't have that experience the first time.

VH Spa for Vitality + Health replied:

Hello Celise,

Thank you for taking the time to review your recent visit to the VH Spa. We are so glad to hear that you enjoyed your services with Barri and Ashley and hope that you will be back to see them again soon.

Michele F.

Assistant Spa Director

5 stars Verified customer

Always a wonderful experience!!

VH Spa for Vitality + Health replied:

Hello,

Thank you for the great review! We look forward to seeing you again soon.

Michele F.

Assistant Spa Director

4 stars Verified customer

I love this place ! I come here literally every few weeks and I’ve brought friends and family just because your services are unique and professional. Let’s face it you can go anywhere and get a massage. Your staff goes above and beyond. However, recently I noticed and asked about the change in policy of my therapist leaving the room while I disrobed. Small differences like staying in the room and helping me up off of table (along with putting my shoes on) are what makes VH Spa special.

Please go back to the old policy.

Of staying in the room with me pre and post massage.

It’s awkward and I feel rushed to get up on my own and quickly robe while someone waiting outside for me. By the therapist staying in with me it promotes trust, comfort and a chance to make sure I’m doing well physically..

VH Spa for Vitality + Health replied:

Hello Diane,

Thank you so much for taking the time to review your most recent visit to the VH Spa. We are so glad to hear that you continue to enjoy your spa treatments with us and do appreciate your feedback in regards to your therapist leaving the room. This is something new that we are trying and will re-evaluate this practice in about 6 months. Thank you for your patience while we work to find out what option is best for the overall experience for our guests.

Michele F.

Assistant Spa Director

5 stars Verified customer

Excellent service and accommodating

VH Spa for Vitality + Health replied:

Hello,

Thank you for the great review! Hope to see you again soon.

Michele F.

Assistant Spa Director

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