96.9% would refer friends and family to us

5 stars Customer since 2007

Outstanding. 10 gold stars for my wonderful and very talented......Miss Paris. I have been seeing her for almost 4 years and never had ANY negative thoughts or ANY regrets about her skills and talents . She is a true professional and a miracle worker.

always kind ,polite.and wantsto make sure I'm always satisfied before I get out of her chair. I must say we have shared a lot of trials and tribulations throughout the years. She just loves what she does and it shows......every time I see her.

Cudos to Miss Paris for making me look and feel very special......

4 stars Customer since 2005

Robert was very sweet and did an excellent job on my color. AND he actually fixed my hair so I felt I could go out and about without going straight home!

5 stars Customer since 2008

What can I say... I always feel like a queen when I leave VICI after seeing Paris!

5 stars Verified customer

Shawn did an excellent job for my relaxation massage.

5 stars Customer since 2005

As usual, an excellent experience.0

5 stars Customer since 2006

Jenisis is so good with my hair! Fun to chat with and laugh!

3 stars Customer since 2007

I came in 7 mins late due to the weather (heavy rain) so this is completely my fault. I show a picture to the stylist and we talk about how I would like layers in the front so that I could have some face framing. The hair wash was perfectly fine and the product she explained it prior to using it which was nice. During the cut she said she due to the time she would only be able to round brush my hair which was perfectly fine for me. She showed me the look with wet hair and I asked could I get the layers a little shorter. She then began to dry my hair and only was able to half dry it. After my hair was half dried I still was not satisfied by the cut and she stated she would do some dry cuts. My hair got into knots after round brushing and she cut combed it out to cut the ends. From 5:40pm to 6:22pm is how long this process took. She was 2-3 late to her next appt and I felt bad due to me running her late. It is unfortunate that my hair was half dried and not cut the way I wanted it to be. I have been coming to Vici and seeing multiple hair stylists as they continue to change. Now I have to wait until my next cut to get it done right!

5 stars Customer since 2014

Lena was AMAZING! I used to go to Taylor before he moved to Chicago, I've been to some good people between then and now, but Lena was above and beyond. She suggested great products and more importantly told me how to use them, take care of them, and tactical things to do with my hair. I have always hated how flat my thin hair is, but she showed me how to give it volume and I'm SO HAPPY. I've recommended her to a friend of mine already, and I've recommended the products to SEVEN of my friends who live out of state. THANK YOU SO MUCH!

2 stars Customer since 2005

I got a Brazilian wax, and I told her that I would like a landing strip. Instead, she takes all of the hair off. I look and feel like a child, and am kind of disgusted at that. She was friendly, but did not listen to my request and instead had the audacity to say that I should have reminded her again. How many times am I supposed to?

Other than that she had a nice personality and talked about pain levels and if we needed a break at all.

4 stars Customer since 2014

As always, Ester was fabulous and gave me an amazing haircut!

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