96.8% would refer friends and family to us

5 stars Verified customer

Perfect as always!

5 stars Customer since 2006

My lady was awesome she went above and beyond to make me look gorgeous for my special day!!0

5 stars Verified customer

Carmen always does a fantastic job with my eyebrows! I'm never disappointed when seeing Carmen or Brianna for my eyebrows!

5 stars Customer since 2008

Leigha and Carmen were amazing, as always!

5 stars Verified customer

Monica did amazing on my hair I loved it! And she was such a fun easy person to talk to! I forgot the girl who did my makeup but she was amazing, she asked to see if I liked my makeup or if I wanted her to change something before she did the next step, I had a great prom night because of these girls!

5 stars Customer since 2008

Paris always makes me look great

4 stars Customer since 2006

Love, love, love Jenesis! (Five stars) I feel she listens to my input and ideas yet gets creative when I tell her to “surprise” me. She’s a great conversationalist on days when I wanna talk, and can also just do her thing on the occasional late appt. when I’m too tired to chat.

Now, onto the salon... (two stars) not my favorite experience. Most of this is large changes like building and facilities. Horrendous lighting that makes me look sickly. I legit wear extra bronzer to my appt so as not to feel ghostly while in there. Old dressers, shampoo station etc. I do like that you offer the Aveda tea. I just would hope for more. Clean up garbage outside, remove gum from sidewalk, little things. Prices keep increasing, I hope it goes to staff because it’s not remodeling.

VICI Capilli Salon & Spa replied:

Amanda, we agree, we love Jenesis too! We also agree that it is time for the salon to have a makeover, so our Operations team is working with a local design firm to develop plans for a complete redesign of the space. Our goal is to have the project completed sometime in the third quarter this year! We appreciate that you took the time to share your observations with us. And although we have not had a price increase in over a year, we like to think that we take good care of our staff!

5 stars Customer since 2010

Excellent service from Eric & love the cut!

5 stars Customer since 2007

Esther always anticipates my hair needs and gives her best advice. My hair looks healthy and good because of her recommendations and skill.

5 stars Customer since 2011

Once again it was an outstanding experience At VICI Park(even being under the weather). I have been a VICI Capilli customer on and off since 2005(2005-2007 at Brookfield), and 2011-2018 at VICI Park in Greenfield. It was always nice experience in the past but it always seemed always seemed to be a large "Corporate" Salon. It was high end but lacked a "vibe". About a year or so ago (at least for me)the salon did get a "VIBE". I can attribute that directly to when Kelli, and Megan started working the reception desk. I only had to identify myself that one time, and now when I arrive I am greeted by name, with a warm smile, and quick "how are doing" conversation them. I can't stress enough how important a factor that is to me. It makes you feel relaxed, and at home, and you are a valued client/customer.

Carmen is a fantastic aesthetician (and a valuable asset to your salon). She always greets you with a Warm smile that makes you feel welcome, and even if you have a had rough day, makes you feel better. She makes you feel relaxed during your session, and have always had a positive experience in the 5 years I have been her client.


Chris Olson

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