100.0% would refer friends and family to us

5 stars Verified customer

VICS AUTO DOES A FANTASTIC JOB. ALL OF THE BAD REVIEWS DEMAND FORCE HAS POSTED UNDER MY NAME ARE WITHOUT MERIT. DEMAND FORCE PUBLISHED THEM WITHOUT MY AUTHORIZATION OR KNOWLEDGE. I HAVE DONE BUSINESS WITH THE KEELERS FOR OVER 40 YEARS AND HAVE BEEN TOTALLY SATISFIED WITH THEIR WORK. I'VE NEVER TAKEN MY CAR BACK TO THEM TO HAVE A REPAIRED CORRECTED. NEVER.

DEMAND FORCE, IN MY OPINION, DOES NOT PROVIDE VICS WITH A SERVICE THAT IS CREDIBLE OR REPRESENTATIVE OF THE KEELER INTEGRITY FOR SERVICE EXCELLENCE. I HAVE ASKED DEMAND FORCE IN WRITING OVER AND OVER THAT MY PRIOR COMMENTS CONCERNING VICS SERVICE BE REMOVED AND MY REQUEST HAS BEEN IGNORED. THE DEMAND FORCE REVIEW POLICY IS WITHOUT MERIT.

DENNIS & KAREN MILLER

5 stars Verified customer

We have been very pleased with the service and work done at VIC'S.

4 stars Verified customer

Excellent service- as always- prompt, efficient and customer friendly. I wouldn't go anywhere else!

1 stars Verified customer

No one ever called to confirm my appointment. Who is reading the replies? Anyone?

1 stars Verified customer

This is a great idea. A GREAT IDEA. But, right now it is not credible and is more of a liability to business than being a positive motivator. Garbage in - Garbage out. I no longer own an Infinity. The information being sent to the customer must be accurate and must be input correctly before going to the customer.

To attract the female customer it needs to show a comfortable visitors lobby and services that cater to their needs - ease, reliable, convenient, technically advanced, green, safety, service plan.

Dennis Miller

1 stars Verified customer

This is a great idea but it needs to be credible and reviewed by someone familiar with the customer base before the "send button" is pushed.

If not this could do more harm than good to the business.

We're home next week. The BMW is running well.

Denny

5 stars Verified customer

Since the day my fan belt fell off my engine(and I was towed to Vic's) I have placed my family's and my life to Vic's Auto. Timely, reasonable, and personable. I feel comfortable knowing I am in good hands.

5 stars Verified customer

It's wonderful to go to a garage that I trust to get the work done well and completely. I can drop it off and know that Mike and James will give me the straight scoop on both current service and future recommendations.