I had a really bad a experience with the new “manager” Nataly she yelled at me and was very unprofessional because I was asking for a copy of a form I signed back in December she was also talking bad about me with her coworker.. she also lied to me when I first came telling Me everybody in the waiting Was there for the same doctor and that was a lie she was already mad because I called before coming in so she already knew my concern and did not want to be bothered with Helping. even her coworker had to tell her to stop yelling at me .. the doctor and her assistant, and region Manager Belinda were very nice to me . I would not recommend this place because of “manager” Nataly .. save your self a headache with this woman she’s horrible .
The staff was very nice and answered questions posed. The only issue we had was that they did not have the material needed to take an impression of my son’s teeth, so we had to go to another location on a separate day to move forward with that process in order to begin the order for his aligners. The office was clean and we were seen in a reasonable amount of time. They also offered a no interest payment plan for the portion of the orthodontia work not covered by my insurance.
The care and kindness that my dog and I received is excellent. Dr. Burnat is lovely, knowledgeable and kind. I felt relief just being there. The assistants and reception women are also wonderful. I feel like my pet and Ime are both in the best of hands.