Victory Auto Service & Glass - Ham Lake
Automotive
16326 Highway 65
Ham Lake,
MN
55304
(763) 780-1002
Mon - Fri: 8:00AM - 6:00PM
Sat: 8:00AM - 3:00PM
Sun: Closed
About
Honest. Dependable. Service.
You have your choice of countless auto care centers. Choose the one you can trust.
Victory Auto Service & Glass offers complete maintenance and repair services for ALL makes and models, both import and domestic. Your vehicle will receive the best of care from our experienced technicians. We'll provide accurate diagnosis, proper maintenance recommendations and expert repair that will prolong the life of your vehicle, prevent untimely breakdowns and give you peace of mind.
Services
- Brake Repair
- Domestic Repair
- Electric Repair
- Electrical Repair
- European Repair
- Foreign Repair
- General Repair (Aftermarket)
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- Oil Change Facility
- Radiator Repair
- Tire & Brake Repair
- Transmission & Clutch Repair
- Truck Repair
Languages
- English
- Russian
Insurance
- Any
- None
Payments
- American Express
- Cash
- Debit
- Discover
- Financing
- Invoice
- Mastercard
- Visa
Staff
Jason Matt
Jeff Matt
Certifications & Memberships
5 stars DWAYNE V Featured review
Friendly, good communication and done in a timely manner!
Victory Auto Service & Glass - Ham Lake replied:
Thank you, Dwayne! It was wonderful to see you, as always!
5 stars KARLA S Verified customer
They take very good care of my truck.
2 stars DAN & JODY L Verified customer
Just wanted rotors spun and was told needed pads replaced (even though minimally worn) because the pulsating would conti ... Read More
Victory Auto Service & Glass - Ham Lake replied:
Dan, we're so sorry to hear there was a misunderstanding. To explain it again, the rotors were at a point where only spinning them would have worn them down too much, causing pulsating, which is when your brakes shake as you push down on them, and that can be dangerous. This is why we recommended replacing them. And even though your brake pads had only two years of wear, when rotors are replaced, we strongly suggest also replacing the pads, because new rotors on old pads also produce pulsating - even on pads that are only two years old. Old pads with new rotors would also cause the new rotors to warp. Regarding the oil change, we simply asked if you would like it done, because people typically get it done at 3,000 miles, and being that you were close to the point, we thought you might like to save yourself a visit and get it done then, rather than having to come in again in a few weeks. You are correct that some vehicles can go longer between oil changes - that depends on the way the person drives their vehicle and the weather conditions they drive in. We simply make the recommendation at 3,000 miles, because most vehicles we see need it at that point because of the weather extremes in Minnesota. There was and never is, any pressure to get that done. We make recommendations based on what we feel is best for you vehicle, and you are always free do what works best for you. It is our goal to always offer competitive pricing, and we have many coupons available to customers online, on our website and also offer financing. We value your business and would love to explain this more to you if you would like. You can email us at jason@victoryautoservice.com or give us a call. We hope to be able to serve you again in the future.
5 stars ROBERT B Verified customer
every thing was handled very well
Victory Auto Service & Glass - Ham Lake replied:
Thank you, Robert! It was a pleasure to serve you!
5 stars BARBARA B Verified customer
Phil was extremely helpful to me. I appreciate the fact that I can feel confident in your word and confident in your wo ... Read More
Victory Auto Service & Glass - Ham Lake replied:
Barbara, we were so glad to be able to help! It's always great to see customers bring in vehicles for pre-purchase inspections so that they can be fully aware of what they are getting before making the purchase. We've seen many people save themselves from buying lemons after having brought the vehicles in for us to examine first! It means a lot to hear we have earned your trust. We appreciate you, Barbara!
5 stars JENNIFER & PAUL W Verified customer
Each and every time we need to service one of our cars, the entire staff in Ham Lake takes such good care of us.
I wa ... Read More
Victory Auto Service & Glass - Ham Lake replied:
Thank you so much, Jennifer! It is truly our pleasure to be able to take care of your vehicles for you. We'll make sure to pass on your kind comments to Ken :) Customers like you make our day!
5 stars HERMAN & KATHLEEN H Verified customer
I continue to be please with the service at Victory Auto in Blaine.
Victory Auto Service & Glass - Ham Lake replied:
Thank you, Kathleen!
3 stars ROBERT B Verified customer
you have a wrong email address it should be hondabobb@gmail.com
Victory Auto Service & Glass - Ham Lake replied:
We're so glad to hear you were pleased with your visit, Bob! We'll get your email address entered correctly in our system. Thank you!
5 stars CHERYL D Verified customer
I brought my car in with a "chugging" problem and warning lights coming on. The staff was very polite and informative a ... Read More
Victory Auto Service & Glass - Ham Lake replied:
Cheryl, we are committed to your 100% satisfaction, so we are so pleased to know that you were happy with your service! Thank you for trusting us with the care of your vehicle!
4 stars RUSSELL S Verified customer
I have had several cars repaired by Victory and have always been satisfied with their service.
Victory Auto Service & Glass - Ham Lake replied:
Thank you, Russell!
4 stars Anonymous Verified customer
Not only did Victory make an appointment for the same day I called, but they also replaced the headlight in good time. V ... Read More
Victory Auto Service & Glass - Ham Lake replied:
Thank you for the kind words! We're so glad to hear that you were happy with your service and that you'll be back :)