First visit to this clinic for a consultation on needed dental work for my pet.
Staff very friendly, but the doctor was over 1 hour late in arriving (and I was on the first scheduled appointment @830A). Doctor did not apologize for the late arrival and no explanation for the delay. Still charged the full amount for the office visit.
Not a good way to start a doctor/patient relationship. Not a good first impression. The client's time is valuable, too, as some businesses seem to forget.