95.3% would refer friends and family to us

5 stars Customer since 2017

These guys are the best. That's all I can say. Wow! Other auto shops can learn a thing or two from these gentlemen. Once again, thanks guys. My car is running at its best.

5 stars Customer since 2016

Overall, an excellent service experience. Robert went over all of the work performed and even had some pictures to document what was done. The price was as expected and was very fair. The car was clean and ready when promised.

Bob

1 stars Customer since 2016

I've never felt it necessary to post a review of any company before, but my experience with Virginia Auto Service was so terrible that it needs to be written about. I just moved to Arizona two months ago and my check engine light went on. Panicking, I decided to take it to the nearest shop, which was Virginia Auto Service. Well, they charged me an upwards of $130 just to see WHY my check engine light was on. They told me I would need a new throttle body, which was going to cost $700, and then they listed another $700 of repairs that my car supposedly needed. Appalled at how much it had already costed and how much it was GOING to cost, I took my car to a mechanic that a friend recommended. He took one look under the hood of my car and told me that my throttle body did not need to be replaced, using some choice words to describe the mechanic who did the test at Virginia Auto Service, saying that the mechanic there is an idiot for thinking I needed to replace a throttle body. He said that my car probably just needed to be reset (which was done when they ran the diagnostics for my check engine light) and that it would run fine. Lo and behold, I've been driving my car around now for two months without replacing the throttle body and my car has been running smoothly with no issues. Thank goodness I trusted my instinct and picked up my car before I let them take care of a problem they created just to make money off of a young, inexperienced female who doesn't know anything about cars. And thank goodness for the mechanic that I found who actually told me the truth and saved me $1400.

5 stars Customer since 2014

My 2006 Cadillac CTS was making noises it should not have, and the problem was diagnosed very quickly. I was informed immediately, and the solution was accomplished quickly and for a very reasonable price

Virginia Auto Service replied:

Joel, thank you for visiting us and for taking the time to leave a review!

5 stars Customer since 2013

on yim on budget

5 stars Customer since 2014

Very friendly, very professional , good communication during repairs.

Virginia Auto Service replied:

Richard, thank you for trusting us with your vehicle and for leaving a review! We appreciate you!

5 stars Customer since 2014

I really appreciated the courtesy, knowledge and quick service I receive. Thanks so much.

Virginia Auto Service replied:

Donna, thank you we appreciate you too!

5 stars Customer since 2014

Excellent service and a clean car on pick up. Will be back.

Virginia Auto Service replied:

Thank you for your review!

4 stars Verified customer

Professional and personal. Very knowlegable.

Virginia Auto Service replied:

It is our pleasure to serve you. Thank you!

5 stars Customer since 2013

Awesome service. Prompt, reasonably priced, honest and straight forward. They really stand out in the their industry.

Virginia Auto Service replied:

Thank you!!

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