98.3% would refer friends and family to us

5 stars Customer since 2016

Excellent experience as always.

5 stars Customer since 2017

Caring, awesome staff!

5 stars Verified customer

Staff was very helpful and friendly. Took the time to explain the precursor.

5 stars Customer since 1982

I was sent here by the Powhatan location. Got an immediate appointment and was very pleased with the service I received.

5 stars Customer since 2021

Appt. was on time and front desk, technician, and Dr Holbert were informative and a pleasure to associate with.

5 stars Customer since 2019

Great dental care. Treatment options explained clearly. Very knowledgeable, friendly team. Very skillful treatment. My tooth required a root canal, and while I've had a couple of root canal treatments at other providers in years past, the level of pain/discomfort during Dr. Holbert and her team's procedure was much less than my previous experiences. Thanks!

5 stars Customer since 2017

Staff and doctor were excellent in their of me

5 stars Customer since 2021

Amazing Staff from the front desk to the check out! Everyone was so friendly and professional! The procedure by Dr Holbert and her asst was as smooth as clockwork! They worked so efficient and both made me feel so welcome and relaxed! Would highly recommend !

5 stars Customer since 2015

Best, most trusted practice you will ever find. Our dentist is Dr James S Crichton; he is great! Period!

2 stars Verified customer

I have to wait in the exam room for 30-40 minutes waiting for the dentist. They should schedule longer blocks of time

for the dentist so the patient does not have to wait so long.

Also, prices are so high and they just don't get that people don't have the money for the work they recommend.

They constantly recommend work to be done.

Also in Midlothian

Optometry

Grove Eye Care-Midlothian

5 stars 2204 reviews

Good afternoon, Thank you for asking. I arrived at my appointment just before my scheduled time of 1:50 PM. As I was walking towards the door to enter, I was greeted by a female technician. At that time I was asked if I had an appointment, then my temperature taken. I was then told to wait in my vehicle and call the number posted. A gentleman whom had pulled up after myself said " Man I'm super late". He then was met at the door and was told the same thing. At this time I made the call from in front of the building . All of my info was taken. The gentleman whom was late also made his call. About a minute later a female technician came out and motioned the gentleman whom came after me in ahead of me. I was called in a couple of minutes later. After my short exam, I was taken to another room to wait for the doctor. I was taken to the other room just before 3 O'clock. At 3:20 I was told " we haven't forgotten about you, he's finishing up now." At 3:30. the doctor comes in. I was told by the doctor "He was seeing a person that was LATE." MIND YOU, My complaint has nothing to do with Doctor Bruce. My complaint is that, I had a 2:50 PM appointment. I was ON TIME for my appointment. If you are running SUPER LATE for your appointment, you should not be given the time of someone else's appointment. That person should have been RESCHEDULED OR waited to see if the doctor can somehow fit him in. I am a black American and have been coming to Grove Ave for many years. I am APPALLED that this has happened. It is a feeling of Discrimination. Thank you for asking for feedback. Mr Robinson Please Respond
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