90.0% would refer friends and family to us

4 stars Customer since 2005

I won't leave Dr. Nasser until he retires. He is very knowledgeable and willing to be forthright with his patients. Over the last 15 years, I have found his office staff to be of the highest quality and always willing to help answer my questions.

5 stars Customer since 2013

All of my family has been to this clinic but this experience was the best. The doctor was the best and very compassionate with my daughter. He made her feel very comfortable.

5 stars Verified customer

It is always a pleasure to go to Vision Source Willowbrook for my annual eye exam check up. The staff members are very welcoming and very friendly. Dr. De La Garza is a wonderful person. She explains things so that the customer understands and does not leave her office with any questions. I would highly recommend both Vision Source Willowbrook and Dr. De La Garza to anyone.

3 stars Verified customer

If you are going to set appointments, and you know that you are behind by an hour! Call your customers and either reschedule or have them come later! Don't make them sit and wait and not tell them anything!

5 stars Customer since 2009

The entire staff went beyond helpfulness and friendlessness! MhUresti

Vision Source - Family Eye Center replied:

It was our pleasure serving you. Please let us know if you need anything else.

5 stars Customer since 2010

Meticulous attention to detail - a very professional experience

Vision Source - Family Eye Center replied:

We try our best. Thank you.

5 stars Customer since 2009

Very thorough exam (as always) and caring, helpful staff. :)

Vision Source - Family Eye Center replied:

We appreciate you, too!

5 stars Verified customer

The woman who helped me pick out glasses was knowledgeable about the components of the glasses. She knew your system. She accessed my last purchase. She listened to my concerns with my current glasses. Seemed like choosing and collecting all the relevant data moved at a good pace. She made it a pleasant experience,

I like Dr. Del La Garza. She does an excellent job explaining what's going on with my eyes.

I have recommended Vision Source Willowbrook to colleagues at HP.

****I would like to witness everything that my face touches or touches me cleaned/disinfected just before it comes into contact with me.

Vision Source - Family Eye Center replied:

Thank you for your kind review. We try our best to make each experience a wonderful one. Please let us know if you need anything else.

5 stars Customer since 2004

I have been a patient for many years and always have an excellent experience.

Vision Source - Family Eye Center replied:

We appreciate your continued patronage. It is always a pleasure helping you.

1 stars Verified customer

yo no recomiendo esta clinica tiene muy mal servicio, siempre quieren cobrar de mas si no pones atencion, te aumentan llenandote la lista de cosas que aveces no son necesarias para al cliente y te dicen ups es por si en el futuro lo necesita pero que tontos y la primera vez la pase pero ya la segunda la dejo por la paz las doctoras no saben ni que rollo yo no vuelvo jamas

Vision Source - Family Eye Center replied:

We are sorry that you are not happy with the service at our location. We recommend products that are best for our client's needs. Our staff speaks spanish - from the front desk, to the doctors, to the opticians - in order to avoid any language barriers. You are never under any obligation to purchase the products that we recommend and can select a different option, which we gave you as well. We hope that you will change your mind and come see us again in the future. If you call and speak with our managers, we can address your concerns more specifically. Thank you.