Great place, once you arrive. The over the phone staff needs help in being nice over the phone. Their phone demeanor is less than ideal and borders on abrupt and unfriendly. The rest of the staff is fantastic as was the entire visit.
The customer service was awesome, the doctor was thoroughly pleasant, entertaining, funny, and explained everything he did and made me feel so comfortable and trusting in accepting as my new eye doctor.
I have had a lot of optometrist in the past and started going to see Dr. Rippey after my wife refused to with Dr. to get one closer to home. She has taken extremely good care of all our eye issues. Her staff is also a lot of fun to deal with as you progress through all the testing before the formal exam. Will continue to see her as long as she keeps practicing.
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