1901 Ne 162Nd Ave Ste D102
Vancouver, WA 98684

Mon - Tue: 10:00AM - 5:00PM

Wed: 10:00AM - 6:00PM

Thu - Fri: 10:00AM - 5:00PM

Sat: By appointment only

Sun: Closed

97.9% would refer friends and family to us

1 stars Verified customer

I was rescheduled by Vision 162 with very short notice, then when I arrived exactly on time for the 10 o'clock appointment, waited for 20 minutes for the receptionist to take me back for three quick eye screening tests. Once completed, she informed me that I would have to make another appointment and come back for the rest of my exam, that they were booked solid and couldn't squeeze me in until 30 days later. As I disappointingly shuffled to the front desk to reschedule, I saw several notices/warnings: NO SHOWS OR FAILURE TO RESCHEDULE APPOINTMENTS WITH LESS THAN 24 HOURS NOTICE WILL BE FINED $20. So the clinic rescheduled me with less than 24 hours notice, then failed to complete my exam when I showed up on time. By their rules, they owe me $40. No offers to call me if they get a cancellation.

1 stars Customer since 2015

I arrived on time but I had to wait a long time to be seen and then the eye exam with the doctor took forever. He talked so much, I didn't say very much. Also, he was cracking jokes the entire time, I was getting irritated and I don't think he even knew what I really wanted. I think I was there about 2 hours or more and I didn't even order glasses. On the other hand, the ladies at the desk were wonderful and very informative as to what I should have and what I don't need.

5 stars Customer since 2003

Dr Wickhorst and his staff really take care of me. They are very professional, but with very nice personal touches. Thank you.

4 stars Customer since 2015

They made it fun.... Not sure when I would rate any eye exam a 5. So just know they checked my eyes..and I don't have too many problems.

5 stars Customer since 2002

Excellent service from everyone.

5 stars Customer since 2004

I have been going to Vision for about 10 years now. Each time has been a great experience. I enjoy the conversations with Dr. Wickhorst and the staff.

5 stars Customer since 2006

WE LOVE DR. SHELBY!! He's the BEST! No one gives better exams than Dr. Shelby!!

But, we're not sure why U R asking 4 a survey from Jonathan, and sending it to his sister's account (ashleeludes@me.com)

Jonathan's email is

jonathanludes1@me.com

2 stars Verified customer

Doctor was friendly but a little "scatter brained". A 25-30 apt ended up being an hour and half of that was waiting on the doctor.

5 stars Verified customer

Great service with a nice friendly staff

5 stars Customer since 2013

Perfect service