Visionary Eye Associates
Optometry
169 Rue De Ville
Rochester,
NY
14618
(585) 271-2990
Mon - Wed: 8:00AM - 6:00PM
Thu: 8:00AM - 7:30PM
Fri: 8:00AM - 6:00PM
Sat: By appointment only
Sun: Closed
About
Visionary Eye Associates are in the business of helping our patient family manage their health and well being as seen through their eyes.
Visionary Eye Associates serve the varied needs of a diverse population. The patients who most appreciate our capabilities are young families, patients with challenging visual needs and maturing eyes.
Visionary Eye Associates deliver friendly comprehensive eye care, utilizing the latest technology to satisfy even the most complex visual requirements with a conscientious well trained team to help our patients see their best. What's more, we take the extra steps to better our community through outreach programs to help the less fortunate.
Services
- Binocular Vision
- Cataract Co-Management
- Cataracts
- Cornea & Contact Lenses
- Diabetes
- General Optometry
- Geriatrics
- Glaucoma
- Infants
- Lasik Co-Management
- Low Vision Rehabilitation
- Ocular Disease
- Optician
- Orthokeratology
- Pediatrics
- Sports Vision
- Vision Therapy
Languages
- English
Insurance
- Aetna
- Blue Cross Blue Shield
- CareCredit
- Cigna Health Care
- EyeMed Vision Care
- Medicare
- Tricare
- United Health Care
- VSP
- VSP Insurance
Payments
- American Express
- Care Credit
- Cash
- Check
- Discover
- Mastercard
- Visa
Staff
Jane Beeman
Jane Beeman
Certifications & Memberships
4 stars Anonymous Featured review
My experience with my optometrist appointment was positive. The exam was thorough and I was provided with sufficient information and advice.
My subsequent appointment with the optician was not positive. I was one of two people in the waiting area signed in for help and after the previous customer was served I waited 15 minutes (as the only one there!) before I finally asked the girl at the desk what the delay was. It turns out the optician was just distracted and "didn't notice me"... not a positive start. The subsequent service was decent and I was fitted for glasses I liked and was told the glasses would be back within 2 weeks. After 2.5 weeks with no word on the completion of the glasses I returned to the office and inquired as to whether the glasses were ready. I was told that they had come in but were sent back to the lab for repair, yet I was never informed as to the delay or any re-adjusted expectation for completion..
I guess I am most disappointed because I pay a significant premium ($800+ glasses) for good service along with excellent quality. Falling back on service makes me want to promptly take my optical business elsewhere where I might get better service.
If I were to review this based on my experience with the optometrist, I would give it a 10, but as a complete end-to-end business, I'd have to drop my review to a 7.
We are happy that you had a great appointment with your doctor. Our opticians have very high standards and therefore will reject jobs that have passed through the labs. It is our policy to notify the patient if their glasses are going to be delayed. Unfortunately, it seems in your circumstance this was not the case and we apologize for this. Please always feel free to contact our office manager if you have any questions or concerns.
5 stars James C Customer since 2011
They easily meet all expectations with competence and a smile.
1 stars Michael K Customer since 2016
In april 2016, I was approved by my insurance company for special contacts for my device. Visionary eye associates was ... Read More
5 stars Gerald N Customer since 1998
I have been a patient of Dr.DePaolis for almost thirty years. I have the utmost confidence in his diagnosis and his pres ... Read More
5 stars David H Customer since 1997
Staff at Visionary is very friendly and professional. Dr. Ryan is the best and i have confidence that my eyes are getti ... Read More
5 stars MaryAnn P Customer since 1999
I've been with Visionary Eye care for 15 years! Always a pleasant experience to go for check up or new glasses. All sta ... Read More
4 stars Jonelle F Customer since 2010
I was pleased with the service for both yesterday and today. My contacts ripped and I needed a new pair, plus I was goi ... Read More
5 stars Helene S Customer since 2010
Dr Ryan is the best! Staff is professional & courteous. I will not go to any other place to get new glasses. Highly reco ... Read More
5 stars Kent H Customer since 2012
Dr. Depaolis is the best!
5 stars Anonymous Verified customer
Fast, friendly and helpful.
Kept my appointment on time and identified the problem right away.
5 stars Keri L Customer since 2016
I had a great experience and will be a continued patient.
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