97.5% would refer friends and family to us

5 stars Verified customer

Vision First is always a first-rate experience! My appointment ran extremely efficiently -- no unnecessary wait time AT ALL!!! :) All the staff are very professional. Dr. Todd is wonderful.....pleasant, professional and very knowledgeable. I highly recommend her. The facility is always calm, clean and peaceful.

5 stars Verified customer

I don't know how many year's l have been going to VisionFirst know New Albany. From day one they have been great to me

5 stars Verified customer

Love the eye doctor and staff !

5 stars Verified customer

I am so impressed at how all your staff helped me especially Jackie. she not only took care of my situation, but did it with compassion and speed. Your team is the best!

5 stars Verified customer

Great attention to all aspects of the operation!

5 stars Verified customer

EXTREMELY FRIENDLY STAFF AND DOCTOR!!!! THANKS

4 stars Verified customer

Eye Exam was great! I bought a pair of Oakley Glasses with a 2 year scratch warranty I didn't know or remembered I had. I come in periodically to get my glasses adjusted but no one ever told me (as a courtesy) that I should use my warranty to get new free lenses. I find that discouraging and it sours my impression of Vision First's Customer Service. I recommend you have your vision agents send out reminders to your valued customers before they're benefits expire.

5 stars Verified customer

Staff and Dr Jennifer Reynolds are excellent. Jackie very easy to work with.

3 stars Verified customer

I was not too pleased because I did not get my contacts like I wanted to because my insurance was not going to cover my lenses at that time. I wish I was notified of this before I made my appointment .

5 stars Verified customer

Excellent visit. Everyone absolutely friendly.

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