5278 N Nevada Ave, Suite 120
Colorado Springs, CO 80918

Mon - Tue: 8:00AM - 5:00PM

Wed: 9:00AM - 5:00PM

Thu: 10:00AM - 7:00PM

Fri: 8:00AM - 5:00PM

Sat: 9:00AM - 3:00PM

Sun: Closed

73.3% would refer friends and family to us

5 stars Verified customer

Excellent Service, Great Eye Doctor.

However, when sitting down with the glasses salesperson, I was given some purchase options for "package"

purchase options and the "upgrade" for lenses etc.

As a business professional, I find it "VERY, VERY ODD" to have the prices written down

on a yellow "post-it" note! Seriously, is this what you send potential buyers home with? A yellow sticky note?

I was in a year ago to have my eye examined at this same location, great exam. However, reflecting back I can

remember the same experience.

Just thought you'd want to know my experience.

Tina was very nice, but did not ask any "closing" questions or involvement questions to stir my emotions to

want to buy. She did not ask me if I was happy with my current glasses, what type I liked or was looking for.

It seemed like she was an order taker.

I'm in sales and everything is about customer involvement and emotion for purchase. Sales people need to learn

to ask involvement questions and be "genuinely" interested in the client in order to make a qualified sale.

Order takers work elsewhere.

5 stars Verified customer

Compassionate and completely explained situation

5 stars Verified customer

This was my first appointment with Vision Institute and I thought it was great. The physician's assistant was very nice and thorough. The physician was great and answered all of my questions. She helped to get me a referral to further check the swelling on my nerves and headache issues. Thank you for listening and being so helpful!

4 stars Verified customer

Dr. Bestwina was very friendly and took the time to address my concerns. The office staff however seemed disorganized.

5 stars Verified customer

Very pleasant experience

I definitely would recommend this place.

5 stars Verified customer

Staff is very professional. Made you feel comfortable. Answered all my questions

I Was very satisfied with my visit

5 stars Verified customer

She is nice, welcoming and I hope my eyes will get better soon

5 stars Verified customer

Excellent. Very helpful. Took the time to troubleshoot an issue I was having with a prescription.

5 stars Verified customer

My experience was very good at the Vision Institute. Dr Bestwina was great and the staff were very professional and friendly.

5 stars Verified customer

She was super friendly and answered all of my somewhat silly questions. I didn’t feel awkward or anything while she was doing my eye exam. One of the best visits to the eye doctor I’ve had in years

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