Waited 45 min past appt time
Had to go ask why only to discover I was apparently forgotten
First tech did not know why I was there as I see a retina specialist regularly. Told her I was called to come in. And I didn’t know either. Very weird feeling to start the visit.
Been coming here for years. Always felt very confident and well treated. This time I couldn’t tell the difference between the doctor and the techs. No formal intro and she just did not exude the professional demeanor I would expect.
Maybe just an off day. Was not a busy day.