I was referred to you by 2 of my friends, one was a vision patient the other used you for her glasses RX. I waited for 45 minutes before I was waited on in the glass area. The girl that helped me was not very friendly at all. I don't ever remember her smiling, or giving me her name. She was not very empathic to me being a first time to needing glasses. I was nervous, which anyone could tell and she didn't seem like she cared. When she explained what the lens would be like cause they are progressive, I stated "that's not how I understood it from the doctor" all she said "was well I can't help you there cause you didn't use our doctors" I may have to high of hopes, but I just thought that the experience of getting glasses would have been a little more comfortable.