My mother took me to her eye doctor in Longview for the first time. When it was time to look for the frames I wanted I could not find any... the lady who worked there was not helpful at all! I told my mother, lets go to kilgore, they have always givin me the attention I need. Sure enough we went to kilgore, showed them the prescription and they not only helped me find the perfect pair but they were so kind and patient and honest. They didn't tell me what I wanted to hear, they told me what I needed to hear and helped me, an old school gal, an insecure woman which frames fit me perfectly. The frame "expert" was there and she was truly the cherry on top of and ice cream cone. Super kind and even sat on the floor Indian style just to look for frames that I might like. Old style frames. Now that is cusotmer service to the T and definite personal interest. THANK YOU, to the two individuals that made made me feel special, important, attractive and happy.