1100 Stone Rd #2020, Kilgore, TX 75662
Kilgore, TX 75662

Mon: 7:30AM - 7:00PM

Tue - Wed: 7:30AM - 5:30PM

Thu: 7:30AM - 3:00PM

Fri: 7:30AM - 12:00PM

Sat - Sun: Closed

98.3% would refer friends and family to us

5 stars Customer since 2006

Professional staff. Good service. Great optometrist (Jadie).

5 stars Customer since 2011

Everyone was very nice they will work with you not a long wait at all excellent place to go if you want good service and fast.

4 stars Customer since 2009

I had to wait too long to be seen. I arrived at 9:58 and they called me back to my room at 10:35. I had a 13 mo old that was becoming very impatient. I really appreciate my doctor, Jadie, but please be more considerate of my time for my next appointment.

4 stars Customer since 2005

When I arrived, the waiting room was almost full so I assumed it had been a very busy day. My appointment was at 4:15 and I probably waited at least a half an hour before I went back. I understand that these things can happen and everyone was very apologetic about the fact that they were running behind. Once I got back, things went very quickly so I have no complaint about having to wait.

5 stars Customer since 1997

Excellent staff.

Always very attentive to my needs.

3 stars Verified customer

Every year when I arrive for my appointment, I have to wait a minimum of 45 min in the waiting room. I'm not sure why this is, but it's a bit annoying and disrespectful. I showed up 8 minutes early for my scheduled appointment yesterday, and didn't get called to the back until 50 minutes after my scheduled appointment time.

5 stars Customer since 1996

My mother took me to her eye doctor in Longview for the first time. When it was time to look for the frames I wanted I could not find any... the lady who worked there was not helpful at all! I told my mother, lets go to kilgore, they have always givin me the attention I need. Sure enough we went to kilgore, showed them the prescription and they not only helped me find the perfect pair but they were so kind and patient and honest. They didn't tell me what I wanted to hear, they told me what I needed to hear and helped me, an old school gal, an insecure woman which frames fit me perfectly. The frame "expert" was there and she was truly the cherry on top of and ice cream cone. Super kind and even sat on the floor Indian style just to look for frames that I might like. Old style frames. Now that is cusotmer service to the T and definite personal interest. THANK YOU, to the two individuals that made made me feel special, important, attractive and happy.

2 stars Verified customer

too expensive. He told me that the location that I used to use is no longer in business and I just drove by the location. The sales person bashed the location and yet I even told him I wish they were still open because I could get my glasses for alot cheaper. Just felt buyers remorse.

5 stars Customer since 1994

GOING TO THE EYE DOCTOR IS MORE FUN THAN A BARREL O MONKEYS !!!!

PLUS I SEE BETTER EACH TIME I LEAVE. I LOVE THE PEOPLE !!!!!!!

THEY ARE MY BIG FAT EXTENDED FAMILY.

5 stars Verified customer

Been going to Dr. Roberts for over 40 years. Great doctor and great staff.

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