My husband and I made our appointments together - just seen by different doctors. We always have a pleasant experience. The doctors are thorough and so is the testing. The reception/check out desk employees are friendly and helpful. We especially enjoy the process of picking out our eyewear. We have compared prices with other places in town in the past and we have found that for the quality you get - Pontiac Family Eye Care is the best. Also, the employees make it a very fun experience and are very helpful with their suggestions! They are also very happy to help if you have any problems with anything. And they are quick to answer any eye health questions you have. I would highly recommend this practice to anyone!