From the receptionist at the front desk who checked me in to the other who checked me out, this was the nicest Optometrist appointment of my life! Although I arrived at exactly the minute of my appointment time and HAD NOT filled out my paperwork in advance, nor shown up early as instructed, the receptionist didn't make me feel guilty, and was very friendly! The technician who did my initial tests/screening (Megan, I think?) had the most soothing voice and calming manner. I told her she should be a yoga teacher. Dr. Knoche felt like a good friend to me just a few minutes into our appointment. Even though I had a lot of questions about my eyes and vision, and we went off on an unrelated conversation, she never made me feel rushed. Upon checking out, the other receptionist made me aware of a rebate I could get for my contacts, and answered more of my questions about my insurance and such. Aside from the stellar customer service, cleanliness of facilities, and professionalism, I received my year's supply of contacts that are the correct fit and prescription. I recommend Rockrimmon Vision Source!