98.5% would refer friends and family to us

5 stars Customer since 2009

Everyone was very helpful and professional. I will continue to go for my checkups and eyeglasses. I am very pleased with Dr Gilchrist and his team.

5 stars Customer since 2012

Fast, friendly, and very helpful

5 stars Verified customer

I like the In and out visit for 20 mins...

5 stars Customer since 2015

Always very personable. The staff remembers personal details about you. Dr. Gilchrist always is very patient with me as we search to find the best possible contact prescription for me.

1 stars Customer since 2009

Great eye doctor. Have been seeing him for years.

1 stars Customer since 2018

Took prescription there to get glasses for for son. (2 yrs old) The fitting was rushed she had very little patience and sizing was awful. I felt uncomfortable like we were not worth their time nor effort because Medicaid was insurance. The glasses came back and just as I thought the frames were too big. But instead of trying to right the wrong I was told just to pull the strap tighter. I went to Walmart and got 100% customer satisfaction and didnt mind paying out of pocket because I felt like I was appreciated and not tolerated.

Charles P Gilchrist, OD, Inc replied:

Thank you for bringing this situation to our attention and returning to our office to give us the opportunity to refit you in a smaller frame. We sincerely apologize if you felt rushed in your frame selection. Please know that ALL of our patients are important to us, regardless of their insurance. You seemed to be pleased with the remedy upon your return. We hope this is still the case as your satisfaction is most important.

5 stars Customer since 2014

100 percent efficient, great Staff and the Dr. is great cudos to this group of eyecare providers.

5 stars Verified customer

i AM VERY VERY PLEASED. I GOT AN ANSWER TO A SITUATION WHICH HAS PUZZLED ME FOR ALMOST A YEAR! I LOOK FORWORD TO HAVING THE SITUATION RESOLVED.

4 stars Customer since 2018

My visit went well. All at the office were professional, helpful and nice!

5 stars Customer since 2009

This was my annual check-up visit. After an extensive and thorough exam Dr. Gilchrist gave me a clean bill of health as far as my eyesight is concerned. I have been seeing Dr. Gilchristfor many years now and I have allways found him to be very personableand plesant to deal with. I would strongly recommend him to anyone that has a visual problem of any sort.

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