Once I got in to see Dr. Bossin, everything was great. I arrived 10 minutes early for my appointment. At 7 minutes after appointment tine, I was given a "Welcome Back Form" to fill out. All of the information requested on that form is already on file, so in my opinion, filling it out was a waste of time. After I filled out the form, I mistakenly assumed that the front personnel would take it, do the preliminaries, and sent me to the doctor. At 22 minutes after appointment time I gave the form to the front personnel and expressed my frustration at the time I was wasting. She then took me back for the preliminaries and on to the doctor. If I could find other locations where Dr.Bossin might be working, I would not come back to this location.