87.8% would refer friends and family to us

5 stars Customer since 2018

This was my initial visit with Visual Health Doctors. I was pleased with the ease of getting an appointment, and the friendliness of the staff. I didn't feel pressured to pick a certain type of glasses or lens. I thought the doctor was very knowledgeable, and caring. She recommended and performed some tests, that were not done by a previous eye doctor that I saw. She explained, in layman's terms exactly what she thought was wrong with my vision, and the type of glasses that might help improve my vision. She even gave me a referral to see an ophthalmologist. My husband and I both had appointments the same day. He was pleased as well with his visit. We will definitely be back with our youngest son to have his eyes examined. Thank you, VHDOW for such excellent service.

Respectfully,

EW

5 stars Verified customer

Fast, friendly exam

5 stars Verified customer

THe staff is always so polite and helpful. Know me by name most of the time.

5 stars Customer since 2015

The entire staff has always given me the utmost professionalism. First being seen by Dr. James was awesome. You all should consider him full time at the Woodbridge office.

5 stars Customer since 2015

The doctor and staff were great! :)

4 stars Customer since 2016

Doctor was efficient and explained each step of the exam, However. my appointment was at 10:20 but not taken until 11:00.

5 stars Customer since 2018

great customer service. doctor was amazing. he answers all my question and made different suggestions to help me see better..

5 stars Customer since 2015

Greeted upon entering; very friendly doctor and staff; they remembered me from previous visits!!

2 stars Customer since 2015

Once I got in to see Dr. Bossin, everything was great. I arrived 10 minutes early for my appointment. At 7 minutes after appointment tine, I was given a "Welcome Back Form" to fill out. All of the information requested on that form is already on file, so in my opinion, filling it out was a waste of time. After I filled out the form, I mistakenly assumed that the front personnel would take it, do the preliminaries, and sent me to the doctor. At 22 minutes after appointment time I gave the form to the front personnel and expressed my frustration at the time I was wasting. She then took me back for the preliminaries and on to the doctor. If I could find other locations where Dr.Bossin might be working, I would not come back to this location.

5 stars Customer since 2013

The office staff, especially the manager Mary, are incredible. They will bend over backwards to make sure you get everything that you need. Not only are they extremely professional but they are personal and warm. I can’t recommend them enough!

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