Came in to get my hair an icy blonde. My hair was already blonde, just yellow blonde and needed to be toned. I decided to try someone new, because the girl I used to go to was so good, but just so expensive... BAD IDEA.. I told Leslie that I didn't want my hair to be grey and that I wanted an ICY blonde. She said she could make that happen.. As she was toning my hair she said "hold on let me get a second opinion on how long I should tone your hair for" It was at that moment that I knew my hair was messed up.. and sure enough I walked out of there was darker and GREY hair. Was very disappointed and when I told her it looked grey she said, "well in order to get your hair that blonde you would have to come back a few times..
1.why wouldn't you tell me that in the first place then
2.I know that's a lie because the girl I usually go to does my icy blonde EVERYTIME..