My name is Felisa Thornton, I am the purchaser of a 2003 Mercury Marauder. I purchased the car 10/1/10 at V & W Motors. I also purchased a warranty provided by Driver's Advantage. This warranty is bogus and V & W Motors should be ashamed to talk customers into purchasing this warranty, when they knew that this company was only a scheme from the beginning. V & W Motors refuses to honor the warranty and fix the motor in my vehicle. I would not recommend anyone to purchase a vehicle from this dealer. I have also contacted the Attorney General's Office, The Department of State and Better Business Bureau. I refuse to let a dealership like this continue to railroad consumers into buying a warranty that is not going to be honor what is promised. Ther customer service that is rendered from Dennis whom answers the phone. He refused to let me finish my comments on the warranty, he wants to control the conversation and not allow the customer to explain the situation. It appears to me that he tried to do this because I am a woman, little did he know that I am a woman that works for the state of michigan and I will do whatever it takes to shut this dealership down.