Very good experience here. My 13-15 year old kitty had been down and out for a week. I took her to WAH and she was examined carefully and efficiently. The doctor drew blood and urine. By late afternoon we got our preliminary results (kidney infection). I'll be heading back in today for a follow up. I was impressed by the efficiency and professionalism of this office. Within the limits of what could be known, the vet's answers were as clear as my questions. He's serious, but not an alarmist. I felt my kitty was gently and well cared for. This was my first experience with him and I'll definitely be back.