Unlike my past experience with Walks Auto, I was very unsatisfied this time. My previous experience has been of high professionalism, but not this time.
I called on Monday about taking a look at my vehicle. I was told at that time that they would be able to take a look at it on Tuesday.
On Tuesday, I received a contact informing me that they where back up and they will call me at 10 AM on Wednesday after they look at it (I was ok with this).
At 11:38 AM I called them and they informed me that they looked at my vehicle and couldn't do anything. However, they recommended another business that could and ensured me that my vehicle would be sent there with my permission, which I granted (Still ok with this).
Wednesday evening after work, I noticed that my vehicle was still parked at Walks, so I email them and they responded that they will not be able to get it there to Thursday (beginning to get annoyed).
On Thursday around noon, I received a phone call from the other business asking when my vehicle will arrive. I called Walks and they said that they were going to send it over soon (Annoyed getting to frustrated).
At the end of the day on Thursday (after work) I noticed my vehicle still parked at Walks, My vehicle didn't arrive to the other place until end day of Thursday, which meant the other shop couldn't look at it until Friday(Very Upset)
Mean while, I now have a bill for a rental ($270), Walks "Service"($37) and towing ($61). And no answers on what is wrong with my vehicle (Very pissed off).