11 West Figueroa Street
Santa Barbara, CA 93101

Mon: 9:00AM - 5:30PM

Tue - Wed: 9:00AM - 7:00PM

Thu - Fri: 8:00AM - 8:00PM

Sat: 8:00AM - 6:00PM

Sun: Closed

96.3% would refer friends and family to us

2 stars Customer since 2015

The quality of the products and the talent of the veteran stylists were as good as ever, but my last experience there was less than stellar for a couple of reasons.

Firstly, when I arrived I wasn't offered anything to drink, not even a glass of water and usually your staff is good about offering water, coffee, etc.

Secondly, my stylist Ashely is very talented (and I am pleased with the color she did), but I got passed off to another girl whom I'd never met to complete the rest of my service (after the color); wash, toning, blow-dry and style and she must've been in training (?) because I didn't get the impression that she really knew what she was doing. She was very nice, but when I am dropping over $250.00 for a color, blow dry and style it is a little frustrating to not be receiving the service I'm seemingly paying for. I respect the fact that new stylists need to train and gain experience, but if they are completing the service that you're paying a high rate for a veteran stylist to complete you should offer a reduced rate or some kind of price adjustment.

I'm not sure I would return knowing that this might happen again.

2 stars Verified customer

I have been going to Walter Claudio for several years, the first year was amazing and wonderful and I recommended the salon to everyone. But since then the service has declined and I am hesitant to refer anyone. I have spent hours waiting for appointments only to be told there was a mix up and the appointment had to be cancelled. This last time I arrived and they were running late, no big deal, we all do from time to time. But this time it was a full 30 minutes late and then when I was able to start the entire color and cutting process was rushed. So I am left with unevenly colored hair for months. While the color is usually really great, this time I am wondering if I will return.

5 stars Customer since 2007

My service was excellent, done in time and looks amazing!!

5 stars Customer since 2004

Fun afternoon. Was surprised that my stylist suggested hi lighting when he had said "no more." Was delighted.

5 stars Customer since 1995

One really feels pampered when you visit this salon quite unlike any others I have been to. They listen to what your needs are and are very responsive. I have been a happy customer for many years!

5 stars Customer since 2015

Truth---my hair was dry and damaged. Walter, and more recently Salim, helped me get back a healthy head of hair and for that I'm grateful. Creative and caring team players--- stylists, colorists, apprentices. Also, great location and EZ to park!

5 stars Customer since 2012

Ashley G is wonderful, a pleasure to be around, to chat with, and especially to entrust my hair to! She is skilled, knowledgeable, down to earth and I love my hair each time! Happy client. :)

5 stars Verified customer

Got me in same day, stylist (Lauren Cory) did an awesome job on my hair and even saved me $10 by doing a dry cut vs. haircut with wash. I have short hair and get it cut regularly, and this is one of the best cuts I've had in a while!

5 stars Customer since 2016

Dustin gave me a much needed haircut! I love my new do and adore Aveda products! I will be back to see Dustin for sure.

5 stars Customer since 2014

Always excellent!