From the moment I entered the office I was treated with respect. I dropped in due to a tooth chip and was informed I could not get in for about 6 weeks. We booked that appointment and was put stand-by. At my appointment, I was greeted using my name, another small courtesy. The assistant in the examining room also was very respectful and got everything ready for Dr. Roozendaal.
I was very impressed with Dr. Roozendaal. He spent time getting to build a relationship and making me relax. He had the staff collect the facts to help come to a decision as to what we could do to fix my chipped tooth.
(He would have made a great high school teacher!)
I was impressed by the technology that he had in the office. This information made the decision easy for me. After the procedure, I left the office delighted to be able to smile again and look forward to my next visit to cement the great smile I now have!
I was very impressed with the compassion and sincerity of the entire staff. I felt welcome and in good hands. I felt powerful given the tools and information to make the decision about which option would be best for me.
Dr. Roozendall, you are very kind. Thank you.