Doctor Lamothe was excellent! He was very patient and explained everything clearly to me. It's very hard to find a great and efficient eye doctor nowadays.
After reading a few reviews on Yelp, I realized I wasn't the only one feeling a bit upset by his staff. The receptionist with the long hair/pony tail was not the most friendly. Although I don't care much about that. The sales associate (sorry I couldn't catch his name, but he had glasses on with no hair) was a bit aggressive. I told him I was interested in getting both new frames and contacts. He informed me of my insurance benefits, and without getting my opinion started telling me how much more savings I would be getting if I use those benefits on the frames and lens.
I understood he was trying to help, but I told him that I definitely need contacts but not necessarily need a new frame, unless I was able to find a great pair and didn't want to rush my decision. My appointment was close to the office's closing hour, so I didn't really want to spend too much time picking out the frames. As a result he had this disappointing look on his face and then showed another associate something on his screen and said to the other guy "you see what I'm saying?", then made this raspberry-like noise with this mouth, all was with me sitting across from him. So in exchange I gave him a bewildered look. He apologized and explained he was just trying to help. To give him credit, he did help me get a good deal on the contacts. But I walked out of the office feeling pretty uneasy, and quite frankly feeling a bit dumb for not picking up a pair of frames since he pressed for it so much.
I will still come back to the office for Dr. Lamothe, but his staff really needs some attitude changes.