I was in town on business and was referred to the group. An easy 1 minute walk from the McPherson Square metro exit. My two visits were limited to the front desk representative and Dr. Osborn. The initial registration process was simple and the wait time on my initial and follow-up visits was minimal. Both representatives I dealt with were very friendly and helpful when I had questions. Dr. Osborn is also very friendly, professional, and methodical in his work. He also does a very good job of listening to your comments to ensure he has all of the facts.