Excellent is excellent. On time, always enjoy my hygienist, Janet, Dr. Simon came in chatted and checked me over. Both professionals took the time to discuss my TMJ and night guard care. Janet ALWAYS takes the time to do a great job and answer my questions and get me information I need, or at least lead me in the right direction. Also the front desk was terrific about fitting my son, Roy, in for a much needed past due cleaning since he is in town for a short visit. Awesome that you have professionals in your office that go over and above. Greatly appreciate the customer service.