Reviews

Waterside Dental Care

5 stars Customer since 2013

They are very friendly and explain everything. I feel very comfortable using their services!

Waterside Dental Care replied:

We're happy to have you with us

5 stars Verified customer

Always excellent care and really nice people.

5 stars Verified customer

Been coming here for over 30 years. Always on time and professional

5 stars Verified customer

Wonderful staff and great dental care!

1 stars Customer since 2016

I arrived for my appointment half an hour late as I had written down my appointment 30minuets later than the office was expecting me.

This was quickly resolved and the hygeinist was able to still treat me.

I was then informed that their was anew hygienist and the one I have been seeing was no longer there.

I was put out as I do not feel comfortable being pushed into these type of choices.

My teeth are very important to me and I do research before having some one treat them.

I have been told by Dr. Lee that my gums are reseeding and have had one treatment at the office to try and make them more healthy.

This appointment I expected to be a follow up but the gums were not measured as they always are during my cleanings.

The Treatment carried out was rushed abusive to my self and my teeth.

It was not done thouroghly and felt very rough.

I have never had a cleaning this quickly and this harshly.

The polishing was the longest part of the treatment, she pushed the brush so hard down on my teeth.

I don't actually like this part of the cleaning as it can be abrasive as I have my teeth clean every 3-4 months in the hope my gums will stay health and avoid more complicated gum grafts.

I do not feel that I should have been asked to pay for this treatment or at least be given a complimentary treatment at the office with another hygienist

I was so upset when I left the office, I am still very upset today.

I have been very happy with everything in the past at the office as Dr. Lee is lovely and came highly recommended by a good friend other wise I would not be considering coming back to the office.

I feel badly to be put in this position but I also feel it is important that i let you know how I feel as this is not good for the office at all.

5 stars Customer since 2016

The most professional and caring cleaning I've ever had.

Waterside Dental Care replied:

We appreciate the kind words Mina

5 stars Verified customer

Everyone is friendly and professional. You never keep you waiting and make sure that you are comfortable.

5 stars Customer since 1996

Thorough and Relaxing cleaning and check-up. Great confidence in the quality of service and care.

5 stars Customer since 2008

Dr. Lee is amazing!

5 stars Customer since 2008

I love Dr Lee and Waterside Dental!