Mary is wonderful. The only issue I have is the lack of explanation as to why they won’t bill insurance for the first visit of the year. I don’t recall this in past years and if insurance hasn’t changed it doesn’t make sense.
Thank you for your review, with that said, it would be nice to know to whom we were responding, that way we could address the situation. In a lot of cases if a patient is on a wellness program, the insurance company will not pay. There's so many insurance companies, so many situations that would prevent an insurance from paying. If we knew the situation, we would love to address the concern.
Yesterday was my first visit at Watkins Total Health Care. Although I did receive care from there many many years ago. The staff courtesy hasn't changed at all. Every one of the staff members treated me with the utmost respect.I realize that I move and do things at a much slower pace these days but,the staff was very patient with me the entire time. I really am looking forward to my next appointment. Thanks so much guys!!