Did not receive call or email after completing the form on the website. After I called I was treated very kindly, but not informed of the process - No treatment on the first visit. You go to a doctor of any kind for treatment, not just analysis. Everyone was very kind, the office was clean and private but the process was disappointing.
I am sorry that your experience was not what you expected. When a new patient comes to our office we take great pride in being very thorough with a complete history, ortho and neurological examination and X-rays needed the first day. The chiropractor then reviews the history and exam and analyzes the x-rays. The patient is scheduled to come back and sit with the doctor and have the review as well as treatment that is recommended. Insurance is verified so we let the patient know the cost of treatment before any services are done. This is the protocol we have developed that allows us to provide the best service that we can.
I am sorry that this was not communicated to you prior to coming in as a new patient. I hope that you will come in and have your report of findings with the chiropractor and see what is recommended to help with your specific condition.