96.4% would refer friends and family to us

5 stars Verified customer

Great service. Great communication.

Wayne's Automotive replied:

Thank you Albert.

5 stars Verified customer

Wayne's Automotive does a great job. Had my oil changed and wind sheild wipers changed out. If it was just me taking my car in I would have been able to wait. The services was taken care of in a speedy and professional manor.

Wayne's Automotive replied:

Thank you Jenetta. We always appreciate seeing you.

1 stars Verified customer

Wayne's is a rip off He honors the Cap program but he overcharges because he can I will never ever recommend no one else to ever use this place this auto repair shop Wayne's automobile repair he is a joke because he can he have a nice innocent face but once You leave your vehicle he can charge whatever he wants He is a rip you off Don't go to him if you have the Cap program he overcharges for parts because he can't he overcharges for his labor because he can he just overcharged and I am a woman and that is the purpose of me going through the cap program because I could not afford to fix my car and that man overcharged me in the Cap program $1600 to do something that was all of 5 minutes minus a piece To repair I forgot to ask him for my converter I asked him for the old parts back the ones he took off of my car He claims he did my Cadillac converter for my for all I know he could have only did my o2 sensors how do I know you didn't Give me my old Cadillac converter cause you didn't give it to me you are a joke Wayne's automobile repair never I'll ever use you again and I give you no stars And don't forget please if you do take your car to him don't take it with gas in it because he will test drive it with your gas in it and will not replace your gas he gave me my car on E and he knows my Tahoe if I'm driving on E it could cause my fuel pump to act up he is a joke never I use him again never and I'm going to call the Better Business Bureau on himWayne's automobile repair10 thumbs down

Wayne's Automotive replied:

Some things consumers may or may not know is that EVERY automotive facility/dealership has a National labor charge that we must all adhere too. It lets the technicians know how many hours to bill the customer for. EVERY automotive facility/dealership has this. EVERY automotive facility/dealership can choose their own hourly rate. MOST automotive facilities/dealership try to stay within a comparable range as not to gouge the customers. An example might be that we charge $10 per hour but Harry's auto up the street charges $7 an hour both places do great work. So it just depends on the automotive facility/dealership. The CAP program has been in place for quite awhile and not every automotive facility is approved to perform this program. We have had return customers along with their family members come back through out the years. Our customer reviews are very important to us. Sorry that you felt we did not meet your expectations. The customer is allowed to choose any automotive facility that offers the CAP program to perform the work. If a customer feels uncomfortable at anytime, they may change the automotive facility. IT IS ALWAYS THE CONSUMERS CHOICE.

5 stars Verified customer

Waynes Automotive is a shop other shops should aspire to emulate, they are friendly,professional and thorough in their diagnosis and repair work.The cost for repairs varies of course but ours was VERY reasonable for what we had done.Dont take your vehicles to the dealer(unless it is warranty work),give Waynes a call and allow them to prove to you their expertise and costs cant be beat !!!

Wayne's Automotive replied:

Thank you Shain for your awesome review!

5 stars Verified customer

Great service

Wayne's Automotive replied:

It was nice seeing you again. Thank you for the gift!!!!

5 stars Verified customer

Well the movie was above average but the actors were great the writing was also great and if there is a part 2 I will definitely see it.

Wayne's Automotive replied:

Love it!!! Thank's

5 stars Verified customer

Knowledgeable

Wayne's Automotive replied:

Thank you!

5 stars Verified customer

First time at this place. Owner was very helpful. Came in for an oil change and the owner even took the time to check on my cars condition and made the appropriate recommendations. Will definitely go there again.

Wayne's Automotive replied:

Thank's Jonathan!

5 stars Verified customer

Great service! Only did a smog but I would come back for othere services when needed.

Wayne's Automotive replied:

Thank you Robert.

5 stars Verified customer

Jim and Phillip do great work. And they don't give up on the more challenging automotive problems. Very professional.

Wayne's Automotive replied:

Thank you Dominic.

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