I think I had a confusion about office visits. I had the tests done, which were explained well, and then I had wanted to get a new prescription for lenses and Dr. I needed to come back to get a prescription for lenses and contacts. First of December was the nearest date. So, I guess I thought that could all be done at the visit yesterday. Perhaps the patient should be asked before scheduling if they have any other request other than checkup. AND. I think Dr. Is scheduled too tight. I felt, he felt rushed. Therefore, I was not satisfied when I left yesterday, rather, I felt frustrated. I have known you long enough to be honest with you, and darn it, long enough to express my frustration. thanks for listening..
Thank you for your feedback! Since posting my responses to each of your concerns here would not be respectful of your privacy and would certainly violate HIPAA, I will call you at home tonight.
Your feedback is greatly appreciated and helps us deliver advanced care in the most efficient and cost-effective manner possible.
Thanks again Charlotte. I'll talk to you tonight!