I had been going to their Blowout Bar to get ready for all my school dances for the last couple of years, making this my fifth time with them. This visit was different because of their temporary different location, so, when I booked my appointment, I believed that I would be paying for a hair and makeup service for a set, consistent amount. When I got there, the lady was uncooperative with styling and required specific and detailed instruction. While that wasn't so bad, they had no idea what I was talking about when I asked for makeup. I had to wait an extra hour for a hastily penciled in makeup appointment that, while gorgeous, ended up more than doubling the original price of my visit. The staff was very unhelpful, if not practically negligent, ignoring me for the majority of my visit, as it was a busy time for them, and refusing to work on the price despite historic, established rates.