Our dog's appointment lasted about 5 minutes. After his appointment, he was brought out and given to us. I had to ask is he ok. What did he weigh, etc.
Maybe, you should prepare a sheet with all the info about the dog's vitals as well as what occurred during the appointment. Humans get a summary of their appointment after they've visited a doctor.
I was very disappointed. I've checked other vet offices and they are allowing the family to accompany their pet.
I think it's time to allow people back in with their pets. It's very difficult to ask questions when our pets are dropped off.