I was very grateful for Westbrook seeing Layla on a moments call. Layla was having a good morning and something went wrong where she appeared to have a seizure or something. I called Westbrook and they took her in immediately. Layla seemed to get better by the time I arrived but they examined her to put me at ease. Thank you for all you do!
If I had known I would be charged a half day boarding fee - after I was encouraged to drop my pet off - I would have waited for an appointment and saved $40.00. Also, when I came by during my lunch hour to pick my pet up, the new person at the desk could not find my chart and said the vet was tied up, so I had to leave and go down the road and grab a bite to eat, and then come back. I will say positively that the vet took the time to come into a room and explain the diagnosis to me.
Brought my dog, Taylor there yesterday. He was sick with diarrhea and vomiting. I had no problem getting an appointment to bring him in to see Dr. Nick. As always, Dr. Nick and those who attended to Taylor and me very kind and professional.