Rating three(3) stars is tough because I would've really liked to have given the entire experience five(5) stars. We went in last Saturday 22nd for our massages, one a bamboo the other a hot stone. The experience up until the massage was great, booking, arriving, greeting. My partner had the bamboo massage and had great things to say about it, totally loved it beginning to end. Me on the other hand, how disappointing. I've had several hot stone massages and this was not one, not quite sure what the problem was but... maybe she was having a bad day, maybe she was looking at what the other masseuse was doing, maybe she was tired, it was 9:30 a.m.!
What I do know is that on several occasions she paused, one hand resting still on me. There was also no communication from her during the times she was massaging, the only communication was to turn over on my stomach. On my previous massages at Mitchell's and other spas, the masseuse would put hot stones down the middle of my back, that was not done, place stones in the palm of my hands (only one stone was placed below my right hand, nothing was done with the left) they would also place stones between my toes, that was not done yesterday, place stones along the length of my arm, that was not done, place stones on my stomach, that was not done. I even had a masseuse place a warm stone on my forehead, which was a great feeling.
What I did get yesterday was slathered in massage lotion. I've never had to shower after a massage, but yesterday I went directly home and did.
I'm terrible disappointed. I was looking forward to a great beginning to my day. Guess I'll have to book another massage at a different spa to really get what I need, and what was supposed to be done.